For redqueencosmetics.com orders, products may be returned by mail within 14 days of purchase. Merchandise that has been altered is not returnable.
In order to receive a full refund, simply fill out the return form and place inside package. Sender is responsible for shipping costs. Kindly note that packages with an incomplete return form will be returned to sender. All refunds will be credited to the original form of tender (excludes shipping cost), and refund processing time varies by financial institution. Please note, redqueencosmetics.com orders cannot be exchanged, but you may return an order to receive a refund. Please visit our Contact Us section to reach a customer service representative.